Important Client Information: Ongoing Covid Procedures
Rules on Face coverings in England - updated 24th February 2022 - masks/face coverings are no longer legally required by Clients for close contact service appointments. However the basic statement is that it is everyone's responsibility to keep themselves and the people they are in contact with, as safe as reasonably possible. Consequently the Association of Reflexologists have advised all therapists that we must now make our own risk assessments and minimise infection risks where reasonable, so they are still recommending therapists continue to wear masks when working around the face or when they consider it sensible to do so and take reasonable hygiene precautions.
As part of my effort to ensure the safety of us all I will continue my temporary set of policies and procedures while the risk of covid transmission is still present in the community. These measures will be relaxed as soon as it is safe to do so, and I really value your understanding and compliance during these unprecedented times. For peace of mind please note I am fully vaccinated and provide a dedicated Covid-clean and secure treatment space in Jericho, Central Oxford.
I will continue to wear a mask (see above) to minimise any risk to you attending. You are not required to wear a mask. In my treatment room, the contact surfaces, table barrier layer and vinyl face rest are carefully disinfected between each client. I will be using my warm, soft, padded and heated electric massage table, barrier lined, (and Belloost body cushion system for pregnant clients).
My treatment room will continue to be ventilated between each client and a UVC air disinfectant device will operate continuously during clinic use to further sanitise the air and all surfaces in the treatment room (UVC is active against bacteria and viruses including coronavirus/SARS) to ensure you can relax, knowing the treatment room environment is safe and clean.
All linens will still be hot-washed at 60 degrees with laundry cleanser and hot tumble-dried after each treatment, each client receiving clean sets of laundry. I am minimising my use of plastic and disposables by thoroughly washing rather than using plastic sheeting or disposable plastic PPE.
There is a dedicated en-suite to the treatment room with single use hand towels and a lined pedal bin in place for these after use. All surfaces/contact points are wiped clean with antibacterial and antiviral disinfectant between each client.
With these somewhat time-consuming procedures in place between each appointment please try to arrive at the time of your appointment and let me know if you need to arrive early so I can be ready.
Please ensure you read this in full and understand the requirements and please contact me if you have any questions.
Section 1: Booking Your Appointment
Please allow 2 weeks from date of any Covid Vaccination before having a treatment to avoid any possible adverse reaction. I may ask if you have had the vaccine when we run through your medical history but I do not require you to be vaccinated to receive treatment.
Please inform me at the time of booking if any of the following apply:
• You or anyone you reside with or care for have suffered from any of the below recognised symptoms of, or tested positive for coronavirus within the last 7 days:
A high temperature
A new, continuous cough
Loss or change to your sense of smell or taste
Any other symptom outlined by government medical advice
• You have been in contact with a person suffering with any of the above recognised symptoms, or who has tested positive for coronavirus within the last 7 days
• You have a health condition outlined by public health England which may leave you more vulnerable to contracting or more susceptible to the effects of coronavirus
• You have been told to shield yourself for any other reason in relation to coronavirus
Section 2: Before Your Appointment
• You must inform me if any details outlined in section 1 have changed at any time between booking & your appointment
Section 3: Attending Your Appointment
• Payment - I now accept all types of card payments (contactless/NFC, Chip & PIN, Google Pay, Apple Pay, Samsung Pay and I can provide you with a payment link or my bank details if you prefer to make a bank transfer.
• Please shower and put on clean clothes before your appointment
• Please attend your appointment alone
Section 4: After Your Appointment
• Please let me know immediately if:
You develop any recognised symptoms of coronavirus as detailed in section 1
You are tested positive for coronavirus
You learn that you came into contact with a person suffering with any of the above recognised symptoms of, or who has tested positive for coronavirus within the 7 days preceding your appointment
I hope all these details will give you reassurance that I am still following updated government guidelines, the required professional protocols and minimising infection risk to you, so you can relax in a safe, warm, luxuriously comfortable, clean environment, receiving the very best possible care to support your health and well-being at all times.
I am really looking forward to seeing you soon and please don’t hesitate to ask if you have any questions regarding the procedures outlined here - guidelines still continue to change and my explanations might be unclear - I’m always happy to chat with you or clarify how we can make things work best!